Contact Support
We're here to help.
Check the FAQ first
Most questions about payments, identity verification, cancellations, deposits, and late fees are already answered.
Issue with a booking?
Open your booking and message the owner or renter directly — they can usually resolve pickup, item, and scheduling issues fastest. Support can also review the thread if a dispute is opened.
Need platform support?
For account issues, privacy requests, payment failures, or anything the other party can't resolve, email us at support@nerbor.com. We aim to respond within 1–2 business days.